Results from RetailTouchpoint Store Operations Survey shares the results of the 6th annual RetailTouchpoint Store Operations Survey. The three overarching challenges this holiday were:

  • Offering similar convenience as online shopping
  • Seamlessly integrating with other customer touch points
  • Providing unique experiences that move shoppers toward transactions

Click here to see more key themes from the 2018 Holiday shopping season…

Tracey Wells-Schneps

Author Tracey Wells-Schneps

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