Results from RetailTouchpoint Store Operations Survey

By January 7, 2019 January 23rd, 2019 Featured shares the results of the 6th annual RetailTouchpoint Store Operations Survey. The three overarching challenges this holiday were:

  • Offering similar convenience as online shopping
  • Seamlessly integrating with other customer touch points
  • Providing unique experiences that move shoppers toward transactions

Click here to see more key themes from the 2018 Holiday shopping season…

Tracey Wells-Schneps

Author Tracey Wells-Schneps

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