PODCASTS

Podcast: Interview with Bill Anderson

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Hear from our CFO, Bill Anderson and CEO, Scott Knaul discussing the best ways to implement a labor model and the value it brings to your organization.

You can actually meet the world famous Bill Anderson and Scott Knaul from this podcast if you are attending KronosWorks in the coming week.  Stop by the SMK Workforce Solutions booth #703 to talk more about the topics in the podcast.

NEWS

Results from RetailTouchpoint Store Operations Survey

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NudgeRewards.com shares the results of the 6th annual RetailTouchpoint Store Operations Survey. The three overarching challenges this holiday were:

  • Offering similar convenience as online shopping
  • Seamlessly integrating with other customer touch points
  • Providing unique experiences that move shoppers toward transactions

Click here to see more key themes from the 2018 Holiday shopping season…

HR Dive: Walmart pledges $4M to Colorado retail training programs

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Walmart will provide a $4 million grant to the Colorado Workforce Development Council (CWDC), allowing it to launch 10 new retail sector partnerships with local workforce development boards. The public-private collaborations will allow educators and other stakeholders to work with retail employers to design training programs that support career advancement for frontline workers, according to Walmart. Read more…

Glossy: Sephora head of omnichannel retail: ‘We need to over-deliver’

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“In today’s retail environment, “omnitude,” or approaching everything from the omnichannel perspective, is really critical because our consumer has high expectations. We cannot just deliver, but we need to over-deliver and make it really great for her. We want to serve the client the best way we can, regardless of where she is shopping with us.”

How are they doing this? With the Store Companion app, “which serves as an in-store shopping companion as soon as the customer enters the store; it puts past purchase information and personalized product recommendations at their fingertips.” Click here to read more…