NEWS

Industry News — Down the aisle: It’s a new day for wedding apparel

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“It’s a niche market on a good day, with all the challenges that entails. Customers for the most part require high-touch service and, while they may plunk down a pretty penny — the average spent on a wedding dress in the U.S. last year was $1,750, according to an April wedding attire report from The Knot magazine — they don’t intend to return to buy more.”

Read more from Retail Dive’s article here >>

Tech Talk — Shopify launches fulfillment network

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In an act to differentiate themselves from their competitors, Square, Clover, Toast, Stripe and fill a huge void for small businesses, Shopify is now offering a fulfillment network componant to their offering.

“The real value is smoothing the nightmare of inventory and fulfillment snafus that can occur because smaller sellers must work with third-party logistics providers that don’t often have the level of control and transparency that Shopify is now offering.”

Read more from Retail Dive’s article here >>

Industry News — The retail complexities of ‘Made in America’

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“Retailers and manufacturers of all sizes are stymied by a simple reality: very little production happens in the United States.” And the production we do have wasn’t interested in small orders… Enter Instagram and everything changed. “A burgeoning crafter market and the increased popularity of the social media platform meant that suppliers realized that there was an audience to purchase raw materials in reduced batches. Leather in smaller quantities was suddenly available.”

The influence and power of social media is real.

Read more from Retail Dive’s article here >>

Customer Experience — Is experiential retail the antidote for outdoor retailers?

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“Despite predictions about the death of brick-and-mortar shops, recent trends are revealing what the future of retail might look like. Gen Z has shown an affinity for brick-and-mortar retail just as the buzz about “experiential retail” as a potential antidote for the ailing brick-and-mortar retail segment grows louder. The outdoor industry, looking to capitalize on the popularity of outdoor apparel and stave off the decline in outdoor specialty retail, is taking notice.”

Read more from Retail Dive’s article here >>

Tech Talk — Walmart Labs builds out its candidate pipeline with ‘returnships’

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Walmart is targeting tech candidates that have left the workforce for a period of time and would like to return. “To be eligible, candidates need five years of professional experience and need to have taken a “career pause” of at least two years for caregiving.”

This population is much bigger than you think and “the vast majority are women.” Good for you, Walmart. Thank you.

Read more from Retail Dive’s article here >>

SMK Workforce Solutions Joins Forces with Workforce Insight!

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SMK Workforce Solutions has joined forces with Workforce Insight! The acquisition of our company creates the world leader in workforce optimization. We look forward to providing current and future clients with endless possibilities through expanded capabilities, delivered by a newly-combined force with the same cultural values and commitment to customer satisfaction and ongoing success. Press Release >>

Industry News — Will the once marvelous department store ever come back?

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In the early days, department stores were all about experience and a destination where customers could spend a whole day shopping. They were special and on the cutting edge of what was new and what customers wanted. This sounds like what retailers are actually trying to get back to. Unfortunately, “Centralizing merchandising decisions may have been more efficient, but it eroded the close relationship between each retailer and its customers.”

Maybe what’s old will be come new again? It will be interesting to see how retailers make this come to life in the age of technology.

Read more from Retail Dive’s article here >>

PODCASTS

Podcast: Interview with Bill Anderson

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Hear from our CFO, Bill Anderson and CEO, Scott Knaul discussing the best ways to implement a labor model and the value it brings to your organization.

You can actually meet the world famous Bill Anderson and Scott Knaul from this podcast if you are attending KronosWorks in the coming week.  Stop by the SMK Workforce Solutions booth #703 to talk more about the topics in the podcast.