Industry News — Will the once marvelous department store ever come back?

By June 28, 2019 Featured

In the early days, department stores were all about experience and a destination where customers could spend a whole day shopping. They were special and on the cutting edge of what was new and what customers wanted. This sounds like what retailers are actually trying to get back to. Unfortunately, “Centralizing merchandising decisions may have been more efficient, but it eroded the close relationship between each retailer and its customers.”

Maybe what’s old will be come new again? It will be interesting to see how retailers make this come to life in the age of technology.

Read more from Retail Dive’s article here >>

Tracey Wells-Schneps

Author Tracey Wells-Schneps

More posts by Tracey Wells-Schneps

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