Customer Experience — Warren Buffett’s model for aspiring business managers — a retail legend known as ‘Mrs. B’

By June 7, 2019 Featured

“Blumkin, known as “Mrs. B.,” was in her mid-40s when started Nebraska Furniture Mart in the basement of her husband’s shop in downtown Omaha in 1937 with $500.

Over the next four-plus decades, she turned NFM into a juggernaut that drew Buffett’s attention. In 1983, he bought Blumkin’s store in a $60 million deal that made it part of Berkshire Hathaway.”

Tracey Wells-Schneps

Author Tracey Wells-Schneps

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