LA-based System1 has been working to create advanced algorithms that look at consumer behavior in order to predict the types of products that the consumer might be looking at in the future. Read more…
“In today’s retail environment, “omnitude,” or approaching everything from the omnichannel perspective, is really critical because our consumer has high expectations. We cannot just deliver, but we need to over-deliver and make it really great for her. We want to serve the client the best way we can, regardless of where she is shopping with us.”
How are they doing this? With the Store Companion app, “which serves as an in-store shopping companion as soon as the customer enters the store; it puts past purchase information and personalized product recommendations at their fingertips.” Click here to read more…
Consumers plan to spend an average of $554.90 this holiday season, with $207.30 dedicated to gifts, according to a new survey from the International Council of Shopping Centers.
Omnichannel retailers stand to benefit the most, with 93 percent of shoppers planning to spend with retailers that have both a physical and a digital presence.
Macy’s is hoping that personalization, pop-up shops and technology will help it attract more holiday shoppers this year.
The company announced that it will introduce the NCR Mobile Payments solution for fuel retailers across its locations in the coming months.